Privacy and cookies notice

This notice explains what information we collect when you use this website, how we use it, and the choices you have. The website is run by Northumbria Way Pharmacy & Clinic, trading as Newcastle Travel Clinic, at Pharmacy Unit 1, Northumbria Health & Care Academy, Northumbria Way, Cramlington, NE23 6NZ.

Information you send us

If you use our contact or enquiry forms, we receive the details you enter, such as your name, contact details and your message. These are sent to us as an email through a secure email delivery provider and are used only to respond to your enquiry and arrange your care. We do not sell your information or use it for marketing lists. Booking an appointment happens on our booking provider's website, which has its own privacy notice.

Cookies and similar technologies

We use Google Tag Manager, Google Analytics and Google Ads to understand how visitors use the site and to measure our advertising. These tools may set cookies when you visit. The whole site, including booking, works the same whether or not these cookies are set. You can block or delete cookies at any time in your browser settings.

Your rights

Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To do so, contact us using the details below. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Contact us

Northumbria Way Pharmacy & Clinic, Pharmacy Unit 1, Northumbria Health & Care Academy, Northumbria Way, Cramlington, NE23 6NZ. Phone 01670 222256, email manager@northumbriawaypharmacy.com.